Privacy Policy

1. Information We Collect

We may collect the following types of personal information when you visit our website, interact with us, or use our services:

Personal Identifiers: Name, email address, phone number, mailing address, etc.
Transactional Data: Purchase history, order details, payment information (processed securely through third-party providers).
Technical Data: IP address, browser type, device identifiers, usage logs.
Communication Preferences: Opt-in/opt-out records, consent to receive SMS or email messages.

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill orders
To send transaction-related communications (e.g., order confirmations, shipping updates via SMS and email)
To respond to customer service requests and support needs
To personalize and improve your experience on our website
To send promotional messages (only with your express consent)
To ensure compliance with legal obligations

3. SMS Communication Policy

As part of our services, we may contact you via SMS, but only if you have provided express consent. SMS communications are used for:

Order and shipping updates
Customer support follow-ups
Appointment scheduling or reminders (if applicable)
Promotional messages (limited and consent-based)

Your SMS Rights:

Consent: You must opt in to receive SMS messages.
Opt-out: You can reply STOP to unsubscribe at any time.
Help: Text HELP for assistance or contact customer support.
Carrier Disclosure: Message and data rates may apply depending on your mobile carrier.
Frequency: We limit the frequency of promotional messages and respect your preferences.

We maintain records of SMS opt-ins and opt-outs to ensure compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

4. Sharing and Disclosure

We do not sell your personal information. However, we may share data in the following ways:

With trusted third-party service providers who assist in operating our website, processing payments, managing SMS/email communications, and fulfilling orders (e.g., shipping carriers, customer support platforms).
As required by law, such as to comply with a subpoena or similar legal process.
In connection with a business transaction, such as a merger or acquisition.

All third-party partners are bound by confidentiality and data processing agreements to protect your information.

5. Your Privacy Rights

Depending on your location (e.g., California, EU), you may have certain rights under privacy laws such as:

Access to the data we hold about you
Request correction or deletion of your data
Opt out of data sales (we do not sell data)
Limit the use of sensitive personal information

To exercise your rights, contact us at info@ohdis.com.

6. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information. This includes:

SSL encryption
Access controls
Secure third-party integrations

Despite these measures, no system is entirely secure. We encourage you to protect your passwords and device access.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without verified parental consent.

8. Sharing Data

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, contact:

OHDIS.com
Email: info@ohdis.com
Phone: (323) 765-3659
Address:
818 SW 3rd Ave #221-5950
Portland, OR 97204